The goal of this proposal is to outline expectations and provide reasonable compensation to selected members of the moderation team and give them the tools and resources necessary to manage Wonderland’s community. The team is available 24/7 to provide support, education, community engagement and member management. This proposal is based on recommendations from the community at large and Daniele.
The team has been selected based on their current role, level of engagement, protocol knowledge, contributions and how long they have been volunteering to help the community.
Since the beginnings of Wonderland, moderators have been available at any time to provide:
Help with using Wonderland- buying, selling, staking, software and hardware wallet issues, Avalanche and Fantom issues, bridging, wrapping, and using the cauldrons on Abracadabra.
Fighting FUD about Wonderland and its team, educating users on how Wonderland works, and offering guidance and status of partner products including: Abracadabra, Popsicle, Betswap, Liquid Staking, Cross the Ages and more in the future. Adding contracts to wallets, using block explorers and other blockchain basics. Education on general blockchain security.
Whether members want to talk Wonderland, DeFi, or just chat, the team is very active on the server to engage with fellow frogs.
Managing and maintaining server bots to protect members against spam and scams, removing disruptive/hateful content, de-escalating disputes between members, hearing complaints with empathy, and issuing timeouts or bans when necessary.
Keeping the forum on relevant topics and clean of hostile debate/topics. Advancement of proposals when applicable.
Going forward the aforementioned duties will continue and it is proposed to add:
Appoint Alice as Senior Moderator:
This role will include the extra duties of managing and paying for server bots, communicating with the core team when necessary, making server announcements and distributing compensation to other moderators. This role will include monitoring moderator work to maintain accountability.
Communication Relay with Management:
Both the community and moderation team feel it is imperative to have an open channel of regular communication between the team and Senior Moderator to report general status updates on the protocol’s workings and critical technical issues with Wonderland when necessary.
Maintain Regular Updates on Project Status:
Moderators keep the community up to date on Discord. Going forward they will also maintain a forum thread with latest updates, future plans, and a Medium for archival purposes as needed. The forum thread will offer community feedback, transparency, and visibility.
Create and Maintain Holders Only Chat:
With the rage-quit behind us, we feel it may be useful to have a holder only chat for people that are still invested in the project and its future.
Increase Authority to make Improvements:
Staff have a level of trust and should have the ability to make minor changes to the Discord server to improve the community experience without the need to go through the complete governance process. This requires the Senior Moderator be given authorization to post announcements and add or remove channels as needed.
At over 80,000 server members we have one of the largest and most active communities in the space.
Proposed compensation for the staff of eight full-time moderators is 25,000 MIM per month to be distributed by the Senior Moderator based on performance. This comes to a total of 300,000 MIM annually for Wonderland, approximately 0.10% of the treasury’s value as of the time of this proposal.
Alice (Senior Moderator): Server maintenance, paying subscriptions for and managing bots -fixing broken captchas, auto role issues, anti-raid bot replacement, adding new language channels and roles to global section. Troubleshooting permission issues as they arise. Helps with AMAs and recordings. Assists community members in WAGMI. Personal FTM faucet for our community to assist the bridging efforts. Makes announcements when authorized. Answers questions in general chat, offering emotional support when needed.
Bamchicka: Most hours contributed by any mod in recent months. Lead mod for our new members area to answer questions about the protocol. Offers technical support in support channel, enforces server rules in all general channels. Assists Alice with server maintenance by testing roles and permissions as needed. Organizes internal channels with resources for mods to more easily assist the community in sharing information. Gathers and organizes AMA questions. Assists in our foreign language channels for community members in multiple languages.
Nal X: Often helping in general chat, governance channel, and in support of our Queen’s Guard team. Moderator on the Wonderland forum helping to keep it clean, organized, flag comments and proposals as needed, and main point of contact on the moderation team for DAO governance and forum-related information. Offers support in multiple languages and regularly assists community members on WAGMI.
Ruian: Long time moderator for Wonderland with a deep understanding of the protocol. Helps to educate community members about the protocol and keep our server free of misinformation and FUD. Has an advanced understanding of many DeFi protocols and offerings to help educate our holders. Certified rekt in liquidation cascade.
Smilbur: Long standing, daily active moderator mostly active in our support channel offering technical support to the community, as well as assisting in the new member chat and on the WAGMI server. Assists in finding and banning scammers targeting our community and keeping our anti-spam bot up to date. Assists in multiple languages for our international community members.
Gin’N’Sonic: Long-standing loyal moderator who has helped to train incoming team members. Active daily in all channels across the server including the WAGMI server. Offers technical support, answers general questions for the community, assists with handling scammers and enforcing server rules to keep our community safe. Assists Alice with feedback to improve the server for our community’s use.
Wilson: Actively moderates the general channels to enforce server rules and educate the community about updates to Wonderland. Creates educational materials for community members and takes initiative on organizational tasks and side projects for the mod team to run more efficiently. Regularly looking for new ways to improve our communication outside of Discord through other social media channels with the authority and information we have.
Yaksha: Long-standing loyal moderator from the beginning of Wonderland launch. Regularly assists in the scam report channel to help protect our server, offers technical support in our support channel, and monitors all general channels to enforce server rules. Assists new members that join our server. Our primary active mod in Asian Time Zones, also able to assist community members in multiple languages.emphasized text